We are thrilled that you have chosen to explore the exciting opportunities that await you within our organization. At Zod Security, we believe that our greatest asset is our talented and dedicated team, and we are constantly on the lookout for exceptional individuals to join us on our journey.
We invite you to explore the possibilities, envision your future with us, and take the first step toward a career at Zod Security.
Your journey begins here.
CURRENT JOB OPENINGS
Click on the position that interests you to read more about the requirements.
> Customer Service Advocate
Job Description
The Customer Service Advocate will work on assisting the Client Relationships Manager. The successful candidate will be part of the sales force team.
Responsibilities
As a Customer Service Advocate, you will:
- Work one-on-one with clients to build strong relationships
- Aim to improve client retention and sales growth
- Identify and assess customers’ needs
- Handle customer feedback and provide appropriate solutions / alternatives
- Build sustainable relationships and trust with customers
- Meet customer service team sales targets
- Keep records of customer interactions and file documents
- Coordinate with the administration and the after-sales department
Qualifications
- Degree: Bachelor Degree
- Personal Skills: Good communication, high common sense, attention to details, perfect follow-up
- Computer Skills: Microsoft Office, IMS
- Languages: Arabic & English are a must; French is a plus
> Business Development Officer
Job Description
Based in Dbayeh, Lebanon, the Business Development Officer will be part of the Sales Force at Zod Security. He/she will act as a contact between Zod Security and its existing and potential markets.
Key Responsibilities
- Creating new business development opportunities
- Advising clients and prospects on the most suitable solutions
- Project management in coordination with the administration and the after-sales department
- Following through the business development process and ensuring customer satisfaction
- Gathering market and customer information
- Taking part in forthcoming product developments and discussing special promotions
Skills Required
- The ideal candidate would be of an engineering background, a fast learner and tech-savvy
- Personal Skills: Good communication, high common sense
- Computer Skills
- Languages: Arabic & English are a must; French is a plus
- Interest in technology or security is an advantage
> Senior Technician
Qualifications
We are looking for an electrical technician who specializes in the installation and maintenance of low current systems to join our team, with experience in the following systems:
- Access Control
- CCTV
- Intrusion
- Parking System
- Fire Fighting
- Gate Automation
- Solar Power
Other Skills Required
- Computer literacy
- At least 5 years of experience in a similar position
>Marketing Intern
Role Overview
This is a full-time on-site role in Dbayeh for a Marketing Intern. The Marketing Intern will be responsible for creating and executing marketing strategies, managing communication channels, and driving sales. The Marketing Intern will report directly to the Operations Director and work closely with the rest of the team. The ideal candidate would be a fast learner, tech-savvy and creative.
Program Overview:
1. Managing Social Media Accounts
- Create and schedule posts.
- Manage our social media community, engaging and communicating with the audience.
- Track results, and adjust strategy accordingly.
2. Website Management
- Search Engine Optimization
- Content creation: blogging, and website updates
- Website analytics
3. Marketing Automation
- Email lists updating and cleansing
- Email creation and optimization
- Marketing automation
4. Tracking Customers’ Journey
- Discern the customers’ activities throughout their journey
- Identify new opportunities to engage with clients throughout the roadmap
- Develop new marketing strategies to improve conversion
- Measure and assess marketing activities accordingly
5. Other Marketing Activities
- Press Releases
- Catalog editing
- Design tasks
- Creative initiatives
>Administrative Intern
Job Description
The Administrative Intern will work on assisting the Managing and Operations Directors, as well as maintaining documents and recording events.
Responsibilities
As an Administrative Intern, you will be responsible for:
- Managing office supplies
- Maintaining records, recording inquiries and keeping logs
- Organizing the office
- Filing documents
- Directing calls
- Coordinating meetings
- Assisting the Managing and Operations Directors
- Additionally, you will ensure that the office runs smoothly and that our employees have what they need to do their jobs effectively.
Qualifications
- Degree: Bachelor Degree
- Personal Skills: Attention to detail, perfect follow-up skills, accurate in recording data, organized
- Computer Skills: Microsoft Office, IMS
- Languages: Arabic & English are a must; French is a plus
>Sales Engineer
Job Description
Zod Security is looking for a full-time Sales Engineer to join its team in Dbayeh. The Sales Engineer will be responsible for communicating with clients, making sales, and providing exceptional customer service. This is an on-site, client-facing role that will require the Sales Engineer to work in the Zod Security office as well as on-site with clients.
Qualifications
- Tech Savvy
- Exceptional Communication skills
- Bachelor’s degree in Engineering or a related field
- Experience in the security industry is a plus
- Fluency in Arabic and English languages
>Part-time Client Relations Coordinator
Role Description
This is a part-time on-site role for a Client Relations Coordinator at Zod Security in Dbayeh.
Responsibilities
As a Client Relations Coordinator, you will be responsible for:
- Managing client relationships
- Answering and transferring incoming calls
- Replying to client emails and social media messages
- Providing excellent customer service
- Assisting with organization and project management
- Ensuring client satisfaction
- This role requires strong communication skills and the ability to work closely with clients to understand their needs and coordinate with our team to deliver effective solutions.
This role requires strong communication skills and the ability to work closely with clients to understand their needs and coordinate with our team to deliver effective solutions.
Qualifications
- Excellent communication skills (oral and written)
- Ability to multitask and prioritize tasks
- Detail-oriented and problem-solving skills
- Ability to work independently and as part of a team
Thank you for taking the time to explore the career opportunities at Zod Security. We look forward to receiving your application to join our team and contribute to our shared success.
To apply, kindly send your resume to: admin@zod.com.lb