Security Systems FAQ – ZOD

ZOD has been Lebanon’s premier security and safety company since 1977. It has since grown into a regional player in the industry. ZOD has evolved from a security equipment installer and supplier to a full-service solutions provider serving high-security facilities, embassies, governmental organizations, commercial, industrial, and residential clients throughout the region. The company maintains a strict quality guarantee where systems are “not allowed to fail”. ZOD is a founding member of the Syndicate of Safety and Security Professionals in Lebanon (SSSPL), a member of the NFPA, and operates a strict Quality Management System. ZOD employs a “branded house” architecture, organizing its expertise into five distinct divisions to better serve specific market need: ZOD FIRE: fire safety, ZOD LIGHTNING: lightning and surge protection systems, ZOD PROTECTION: low-current systems, ZOD SAFE: safes and locks, ZOD ENTRANCE: gates and barriers. ZOD provides a “full-service ecosystem” that includes professional advice, selection, installation, and 24-hour after-sales support. Their infrastructure includes headquarters in Dbayeh and a technical premises featuring four specialized workshops: Electronic, Fire Fighting, Security Key Reproduction, and Physical Security. In 2023, the company launched ZOD360™, an all-in-one process designed to optimize field operations through real-time technician tracking, automated reporting, and transparent maintenance management.

While primarily based in Dbayeh, Lebanon, the company caters to large projects across the MENA region through its affiliate, ZOD Safety Equipment Trading Ltd, based in the UAE.

ZOD was established in 1977, making ZOD one of Lebanon’s longest-standing security and safety companies with approximately 50 years of experience. Moreover, ZOD was the first company of its kind to open in Lebanon.

ZOD distinguishes itself from “traditional vendors” through a combination of advanced digital systems, specialized expertise, and a fail-safe quality philosophy that prioritizes human life over equipment costs.

Key factors that make ZOD different from other security companies:

• 1. The ZOD360™ Ecosystem
  Launched in 2023, ZOD360™ is an internal process that provides a level of transparency and accountability rarely found in the industry.
• 2. Specialized “Branded House” Architecture
  Unlike generalist security firms, ZOD organizes its comprehensive offerings into five specialized divisions, each with its own focused expertise and dedicated sub-brand.
• 3. Exclusive International Representation
  ZOD is the exclusive Lebanese representative for over 30 leading international security brands.
• 4. All-in-One Protection Hub
  ZOD provides complete end-to-end protection including both safety and security solutions, from initial consultation through to 24/7 after-sales support.
• 5. Technical Infrastructure & Licensing
  ZOD maintains a physical technical department of 850sqm featuring four specialized workshops: Electronic, Fire Fighting, Security Key Reproduction, and Physical Security.
• 6. Ethical Governance & Sustainability
  ZOD integrates social responsibility directly into its Quality Management System through rigorous policies.

Yes, definitely. ZOD offers round-the-clock emergency call-out services for urgent security needs. Therefore, you can count on immediate professional assistance whenever emergencies arise.

ZOD organizes its range of safety and security offerings into five specialized sub‑divisions: ZOD Fire, ZOD Lightning, ZOD Safe & Lock, ZOD Entrance, ZOD Protection, each focused on a core category of systems and solutions. Discover all our solutions in detail on our website.

Sure, ZOD offers AI-powered cameras with HD resolution, smart analytics, and advanced night vision. Learn more about ZOD’s CCTVs on zodprotection.com.

ZOD installs multi-layered protection systems using infrared and microwave technology with superior accuracy and 1% false alarms. Additionally, ZOD’s systems include perimeter sensors and both wired and wireless options tailored to your property requirements.

Yes, absolutely. ZOD’s provides complete entry management solutions with time attendance tracking, guard control, and video interphone systems. Moreover, ZOD’s access control systems regulate who enters or leaves your property, while integrating biometric readers, card systems, or keypad entry solutions.

ZOD provides professional-grade security equipment trusted by military and government entities. Specifically, this includes explosive detection systems, metal detectors, UVIS (Under Vehicle Inspection Systems), security X-ray scanners, and road blockers. Furthermore, all equipment meets international security standards.

Yes, definitely. ZOD’s fire protection solutions include fire alarm systems, fire suppression systems, fire extinguishers, fire doors, emergency exits, ladders, and gas detection systems. Additionally, ZOD maintains compliance with NFPA standards.

ZOD supplies a comprehensive range including anti-theft safes, fire-resistant safes, deposit safes, gun safes, hotel safes, archive mobile systems, safe cabinets, customizable vaults, strong rooms, and deposit lockers. Moreover, all products meet international security and fire resistance standards.

Yes, absolutely. ZOD installs sliding, swinging, and basculant gate operators, automatic doors, vehicle barriers, fences, rising bollards, automated and crash-rated road blockers / barricades and turnstiles. Additionally, these systems integrate seamlessly with access control for complete perimeter security.

Visit ZOD’s showroom located in Dbayeh. Furthermore, ZOD’s showroom displays safes, security locks, security doors, fire extinguishers, road safety items and many other products. Additionally, our knowledgeable security advisors provide personalized consultations to help you find the perfect solution.

ZOD’s security and safety systems all adhere to (and often exceed) international standards. Ask your security advisor for the product certifications.

ZOD’s understands that no security solution is perfect for all situations. Therefore, ZOD conducts comprehensive site assessments and design customized solutions tailored to your specific security needs, building layout, and risk profile. Furthermore, ZOD’s engineering team ensures optimal equipment placement and integration.

Installation timelines vary based on system complexity and property size. Typically, smaller installations may take hours, while larger integrated systems may require several weeks to months.

Yes, entirely. ZOD manages everything, including free consultation, risk assessment, installation, testing, training, and documentation. Consequently, you experience seamless project delivery.

Yes, definitely. First, ZOD audits your existing security infrastructure to identify gaps and improvement opportunities. Then, ZOD recommends upgrades or integration solutions that enhance protection while leveraging your current investments.

Yes, absolutely. Request a free site assessment by contacting ZOD via WhatsApp or on the website. Subsequently, ZOD’s security experts will evaluate your property and recommend the right security solutions based on your specific requirements and budget.

ZOD serves diverse sectors including banks, financial institutions, embassies, government buildings, hospitals, healthcare facilities, hotels and hospitality, retail stores, shopping centers, corporate offices, industrial facilities, educational institutions, residential properties, religious buildings, and many more.

ZOD has successfully secured banks, embassies, military facilities, and critical infrastructure throughout approx. 50-year history. Furthermore, ZOD understands the unique requirements of high-security environments and provides solutions that meet stringent protection standards.

Absolutely. ZOD provides residential security solutions including perimeter protection, CCTV surveillance, access control, burglar alarms, safeboxes, gate automation, and more.

Yes, absolutely. ZOD offers comprehensive preventive maintenance contracts with scheduled inspections, testing, cleaning, and component replacement. Moreover, ZOD360™ system tracks all maintenance activities with complete documentation. Therefore, your security systems remain at peak performance.

Security systems typically require servicing at least quarterly or semi-annually, depending on the system type and environment. However, critical systems in high-security applications may need monthly inspections. Additionally, regular maintenance ensures reliability and extends equipment lifespan.

Contact ZOD’s 24/7 emergency support immediately to schedule a visit from ZOD’s technicians to diagnose and resolve the issue.

Yes, absolutely. ZOD delivers comprehensive security training sessions for security personnel, facility managers, and end-users.

ZOD invests in ongoing staff development. Specifically, ZOD’s team participates in regular manufacturer training, international certification programs, and industry conferences. Furthermore, ZOD attends international events to stay updated on the latest security technologies and best practices.

Simply contact ZOD through phone, email or visit the showroom in Dbayeh. Subsequently, you can schedule a free site assessment with ZOD’s security advisors to understand your requirements and offer an appropriate solution.

For individual products like safes or extinguishers, yes. However, complete security systems require a site assessment to ensure proper design, equipment selection, and accurate pricing. Consequently, ZOD recommends scheduling a free evaluation for system projects.

Maintenance contracts typically include scheduled preventive inspections, system testing, cleaning, priority response for service calls, and detailed reporting through ZOD360™. Moreover, contracts ensure your systems remain compliant with regulations and manufacturer warranties.

Yes, absolutely. ZOD’s systems installations comply with all applicable Lebanese building codes and safety regulations. Furthermore, ZOD is a founding member of the Syndicate of Security and Safety Professionals in Lebanon (SSSPL). Therefore, you can be confident your facility meets legal requirements.

Yes, ZOD is a proud member of the National Fire Protection Association (NFPA). Moreover, ZOD maintains international standards across all its operations. Additionally, it holds various manufacturer certifications for its brands.

ZOD’s showroom in Dbayeh, Lebanon serves as a key point of contact, showcasing its full range of security and safety solutions, while being supported by the technical department, workshop, sales team, after-sales & maintenance services, and administrative offices.

ZOD has served over 350,000 satisfied clients across more than 20,000 projects throughout the MENA region. Furthermore, many of ZOD’s systems have been operating reliably for over 20 years, testament to our quality and durability.

Getting started is simple. First, contact ZOD via phone, website form, or visit the showroom. An expert will get in touch with you and walk you through the steps.

Helpful information includes building floor plans, current security concerns, previous security incidents, budget range, compliance requirements, and operational constraints. However, ZOD’s experts will guide you through the assessment process and ask relevant questions to understand your needs.