Security Systems FAQ – ZOD

ZOD has been Lebanon’s premier security company since 1977, founded by Captain Sami G. Zod, who brought extensive experience from the Lebanese Internal Security Forces and international training including the FBI National Academy. In addition, ZOD has grown from a security equipment supplier to a full-service solutions provider serving commercial, industrial, and residential clients throughout the region.

ZOD is based in Dbayeh, Lebanon and primarily operates locally, while also serving and exporting services/products across the Middle East and Africa

Since 1977, making ZOD one of Lebanon’s longest-standing security companies with approximately 50 years of experience. Moreover, ZOD was the first security company of its kind to open in Lebanon.

ZOD is the exclusive Lebanese representative for over 30 leading international security brands. Second, ZOD provides complete end-to-end solutions from consultation through 24/7 after-sales support. Third, ZOD’s systems have proven longevity, with many installations operating reliably for over 20 years. Finally, ZOD is a proud member of NFPA, demonstrating its commitment to international standards.

Yes, definitely. ZOD offers round-the-clock emergency call-out services for urgent security needs. Therefore, you can count on immediate professional assistance whenever emergencies arise.

ZOD organizes its range of safety and security offerings into five specialized sub‑divisions: ZOD Fire, ZOD Lightning, ZOD Safe & Lock, ZOD Entrance, ZOD Protection, each focused on a core category of systems and solutions. Discover all our solutions in detail on our website.

Sure, ZOD offers AI-powered cameras with HD resolution, smart analytics, and advanced night vision. Learn more about ZOD’s CCTVs on zodprotection.com.

ZOD installs multi-layered protection systems using infrared and microwave technology with superior accuracy and 1% false alarms. Additionally, ZOD’s systems include perimeter sensors and both wired and wireless options tailored to your property requirements.

Yes, absolutely. ZOD’s provides complete entry management solutions with time attendance tracking, guard control, and video interphone systems. Moreover, ZOD’s access control systems regulate who enters or leaves your property, while integrating biometric readers, card systems, or keypad entry solutions.

ZOD provides professional-grade security equipment trusted by military and government entities. Specifically, this includes explosive detection systems, metal detectors, UVIS (Under Vehicle Inspection Systems), security X-ray scanners, and road blockers. Furthermore, all equipment meets international security standards.

Yes, definitely. ZOD’s fire protection solutions include fire alarm systems, fire suppression systems, fire extinguishers, fire doors, emergency exits, ladders, and gas detection systems. Additionally, ZOD maintains compliance with NFPA standards.

ZOD supplies a comprehensive range including anti-theft safes, fire-resistant safes, deposit safes, gun safes, hotel safes, archive mobile systems, safe cabinets, customizable vaults, strong rooms, and deposit lockers. Moreover, all products meet international security and fire resistance standards.

Yes, absolutely. ZOD installs sliding, swinging, and basculant gate operators, automatic doors, vehicle barriers, fences, rising bollards, and turnstiles. Additionally, these systems integrate seamlessly with access control for complete perimeter security.

Visit ZOD’s showroom located in Dbayeh. Furthermore, ZOD’s showroom displays safes, security locks, security doors, fire extinguishers, road safety items and many other products. Additionally, our knowledgeable security advisors provide personalized consultations to help you find the perfect solution.

ZOD’s security systems adhere to international standards, while being proud members of the National Fire Protection Association (NFPA).

ZOD’s understands that no security solution is perfect for all situations. Therefore, ZOD conducts comprehensive site assessments and design customized solutions tailored to your specific security needs, building layout, and risk profile. Furthermore, ZOD’s engineering team ensures optimal equipment placement and integration.

Installation timelines vary based on system complexity and property size. Typically, smaller installations take 1-2 weeks, while larger integrated systems may require several weeks to months.

Yes, entirely. ZOD manages everything, including free consultation, risk assessment, installation, testing, training, and documentation. Consequently, you experience seamless project delivery.

Yes, definitely. First, ZOD audits your existing security infrastructure to identify gaps and improvement opportunities. Then, ZOD recommends upgrades or integration solutions that enhance protection while leveraging your current investments.

Yes, absolutely. Request a free site assessment by contacting ZOD via WhatsApp or on the website. Subsequently, ZOD’s security experts will evaluate your property and recommend the right security solutions based on your specific requirements and budget.

ZOD serves diverse sectors including banks, financial institutions, embassies, government buildings, hospitals, healthcare facilities, hotels and hospitality, retail stores, shopping centers, corporate offices, industrial facilities, educational institutions, residential properties, religious buildings, and many more.

ZOD has successfully secured banks, embassies, military facilities, and critical infrastructure throughout approx. 50-year history. Furthermore, ZOD understandS the unique requirements of high-security environments and provides solutions that meet stringent protection standards.

Absolutely. ZOD provides residential security solutions including perimeter protection, CCTV surveillance, access control, burglar alarms, safeboxes, gate automation, and more.

Yes, absolutely. ZOD offers comprehensive preventive maintenance contracts with scheduled inspections, testing, cleaning, and component replacement. Moreover, ZOD360™ system tracks all maintenance activities with complete documentation. Therefore, your security systems remain at peak performance.

Security systems typically require servicing at least quarterly or semi-annually, depending on the system type and environment. However, critical systems in high-security applications may need monthly inspections. Additionally, regular maintenance ensures reliability and extends equipment lifespan.

Contact ZOD’s 24/7 emergency support immediately to schedule a visit from ZOD’s technicians to diagnose and resolve the issue.

Yes, absolutely. ZOD delivers comprehensive security training sessions for security personnel, facility managers, and end users.

ZOD invests in ongoing staff development. Specifically, ZOD’s team participates in regular manufacturer training, international certification programs, and industry conferences. Furthermore, ZOD attends international events to stay updated on the latest security technologies and best practices.

Simply contact ZOD through WhatsApp, the website form, or visit the showroom in Dbayeh. Subsequently, you can schedule a free site assessment with ZOD’s security advisors to understand your requirements and offer an appropriate solution.

For individual products like safes or extinguishers, yes. However, complete security systems require a site assessment to ensure proper design, equipment selection, and accurate pricing. Consequently, ZOD recommends scheduling a free evaluation for system projects.

Maintenance contracts typically include scheduled preventive inspections, system testing, cleaning, priority response for service calls, and detailed reporting through ZOD360™. Moreover, contracts ensure your systems remain compliant with regulations and manufacturer warranties.

Yes, absolutely. ZOD’s systems installations comply with all applicable Lebanese building codes and safety regulations. Furthermore, ZOD is a founding member of the Syndicate of Security and Safety Professionals in Lebanon (SSSPL). Therefore, you can be confident your facility meets legal requirements.

Yes, ZOD is a proud members of the National Fire Protection Association (NFPA). Moreover, ZOD maintains international standards across all its operations. Additionally, it holds various manufacturer certifications for the brands we represent.

ZOD’s showroom in Dbayeh, Lebanon serves as a key point of contact, showcasing its full range of security and safety solutions, while being supported by the technical department, workshop, sales team, after-sales & maintenance services, and administrative offices.

ZOD has served over 350,000 satisfied clients across more than 20,000 projects throughout the MENA region. Furthermore, many of ZOD’s systems have been operating reliably for over 20 years, testament to our quality and durability.

Getting started is simple. First, contact ZOD via WhatsApp, website, or visit the showroom. Second, schedule a free site assessment with ZOD’s security experts. Third, review ZOD’s customized proposal and quote. Finally, approve the proposal and let the process begin.

Helpful information includes building floor plans, current security concerns, previous security incidents, budget range, compliance requirements, and operational constraints. However, ZOD’s experts will guide you through the assessment process and ask relevant questions to understand your needs.